A First-Timer’s Checklist for New Utility Connections in a New House

Moving into a new home is a major milestone—and if it’s your first time doing so, congratulations! Whether you’ve just purchased your first property or are renting on your own, setting up utility connections is one of the most critical (and often overlooked) tasks during the transition.

From electricity and water to internet and trash collection, utilities are what transform an empty structure into a comfortable, functioning living space. For first-time movers, however, the process can feel a bit overwhelming.

To help you stay organized and avoid common pitfalls, here’s a comprehensive checklist for setting up utilities in a new house—built specifically for first-timers.

1. Make a List of Required Utilities

Start by identifying which essential services you’ll need in your new home. The basic utilities include:

• Electricity

• Water and Sewer

• Natural Gas (if applicable)

• Internet and Cable

• Trash and Recycling Services

• Home Phone Line (optional)

• Home Security System (optional)

Your location, the home’s construction, and your personal preferences will determine which ones are necessary.

2. Research Providers in Your Area

Not all utility providers operate in every region. Some areas offer multiple choices, especially for internet or electricity (in deregulated markets), while others may have only one option.

To research:

• Visit your city or municipality’s website for water, sewer, and trash services.

• Use local comparison tools or online maps for electricity, gas, and internet.

• Ask your landlord, seller, or neighbors for provider recommendations.

Make a list of contacts, rates, and any reviews that might influence your decision.

3. Schedule Utilities in Advance

Utility setup isn’t always instant. Some providers may need a few days—or even a week—to process new accounts or schedule installation visits. Waiting until the last minute could leave you without basic services when you move in.

Best practice:

• 2–3 weeks before move-in, begin calling or applying online to set up service.

• Choose activation dates carefully, ensuring utilities are live at least one day before your move-in.

This buffer ensures the lights are on, the water is running, and the internet is connected when you arrive.

4. Gather Your Information

When setting up each utility, you’ll likely be asked for:

• Full name and photo ID

• New address

• Desired activation date

• Social Security Number or other verification

• Proof of residence (lease or closing statement)

• Previous address (sometimes for credit checks)

• Payment method (for deposits or setup fees)

Having these details handy will speed up the process.

5. Be Aware of Fees and Deposits

As a first-time utility customer, you may be required to pay connection fees or security deposits. This is especially common if you don’t have an established payment history or credit score with the provider.

Common costs include:

• Electricity/gas hookup: $15–$75

• Water activation: $30–$60

• Internet installation: $50–$100

• Deposits: Typically refundable after 12 months of on-time payments

Ask about any fees in advance and include them in your moving budget.

6. Cancel or Transfer Previous Utilities (If Applicable)

If you’re relocating from another property, don’t forget to close or transfer your current utility accounts.

Steps to take:

• Schedule a shut-off date for the old property (preferably the day after you move).

• Request final meter readings and retain documentation.

• Provide a forwarding address for final bills or refunds.

This avoids duplicate billing and ensures your old accounts are properly closed.

7. Take Meter Readings on Move-In Day

When you arrive at your new home, make sure to document the initial utility meter readings for electricity, gas, and water.

Take photos with a timestamp so you have a record of:

• Where your billing should start

• Any discrepancies with the provider’s first invoice

This small step can help avoid billing disputes and ensure you’re only paying for your own usage.

8. Set Up Internet and Cable (Early!)

Internet is often the slowest utility to get up and running, especially if a technician is required. If you work from home, stream content, or need Wi-Fi immediately, this should be one of your top priorities.

Tips:

• Schedule installation at least a week in advance.

• Ask whether a self-install kit is available.

• Choose a plan that suits your household’s usage (streaming, gaming, remote work, etc.)

Remember to check for bundling offers, data limits, or contract terms before signing up.

9. Register for Online Accounts and Auto-Pay

Once each utility is active, take time to:

• Create online accounts for bill access

• Set up auto-pay (if comfortable) to avoid missed payments

• Opt in for paperless billing

• Enable usage and outage alerts for electricity, water, or internet

These digital tools make it easier to manage monthly bills, monitor usage, and stay informed in case of service interruptions.

10. Learn Your Trash and Recycling Schedule

Trash and recycling pickup is often managed by your local city or county. Don’t assume bins will be picked up automatically.

Check:

• What day is pickup?

• Do you need to supply your own bins?

• Are there restrictions on what can be recycled or thrown away?

• How do you dispose of bulk items (like boxes after moving)?

Being informed helps you avoid missed pickups or sanitation violations.

11. Keep Records of Everything

As a first-time homeowner or renter, organization is your best friend. Create a folder (digital or physical) with:

• Account numbers

• Confirmation emails

• Service agreements

• Activation dates

• Meter reading photos

This will help you track issues, make service changes, or dispute charges if needed.

12. Don’t Forget Optional Utilities

Depending on your needs, consider setting up:

• Home Security Systems (smart alarms, cameras)

• Water Filtration or Softener Systems

• Lawn Irrigation Timers

• Solar Panel Systems (if installed)

Not every home requires these, but they’re worth noting if they apply.

Final Thoughts

Setting up utilities in a new house may not be the most glamorous part of moving—but it’s one of the most important. As a first-timer, you might feel unsure about where to start. That’s normal. With a solid checklist, a bit of preparation, and early action, the process becomes much more manageable.

From lights and hot water to trash pickup and fast internet, getting your home fully connected before or right after move-in makes all the difference. Follow this guide, stay organized, and you’ll be relaxing in your new home with everything working—just the way it should be.