United Airlines Intranet – Your Complete Guide | FaresMatch
The United Airlines Intranet, commonly referred to as Flying Together, is an internal online platform designed exclusively for United Airlines employees, retirees, and authorized personnel. This secure portal serves as a central hub for corporate communication, employee resources, work schedules, travel benefits, and operational updates. For thousands of United team members across the globe, the intranet is not just a tool – it’s the lifeline connecting them to the heart of the company.
In this comprehensive guide from FaresMatch, we’ll explore everything you need to know about the United Airlines Intranet, including its features, login process, employee benefits, and tips for accessing it smoothly.
1. What is the United Airlines Intranet?
The United Airlines Intranet is a private, password-protected web portal that hosts essential information for the airline’s workforce. Accessible only to authorized individuals, it enables seamless communication between employees and management while offering instant access to tools and resources needed for daily operations.
This digital platform is primarily used by:
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Pilots and flight attendants
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Ground staff and gate agents
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Maintenance crews
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Corporate and administrative teams
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Retired employees with continued benefits
Its goal is to keep every team member informed, connected, and supported, regardless of their location or role.
2. Key Features of the United Airlines Intranet
The intranet offers a variety of tools and resources to improve productivity and employee engagement. Here are the most important features:
a) Work Schedule Management
Employees can check, request, and swap shifts directly from the intranet. Flight attendants and pilots can also view assigned routes, duty rosters, and reserve schedules.
b) Corporate Announcements
United Airlines uses the intranet to share real-time news, policy updates, and operational changes. This ensures that all employees receive the same information promptly.
c) Travel Benefits and Buddy Passes
One of the most valued features is access to travel privileges. Employees can book discounted or complimentary flights for themselves and eligible family members using the intranet.
d) Payroll and HR Services
Staff can view their pay stubs, tax forms, and benefits packages. The HR portal is also integrated for managing personal details, retirement plans, and medical insurance.
e) Training and Compliance Modules
The intranet hosts training materials, e-learning courses, and mandatory compliance programs, ensuring that employees stay certified and updated with safety regulations.
f) Collaboration Tools
Internal forums, department chats, and project boards help teams collaborate effectively across different time zones and locations.
3. How to Access the United Airlines Intranet
The Flying Together United Airlines Intranet is accessible through both company devices and personal devices (with proper authentication). Here’s a step-by-step guide:
Step 1: Visit the Official Login Page
Go to the official intranet portal link provided by United Airlines (usually ending in .ual.com
).
Step 2: Enter Your Employee Credentials
Log in with your United Airlines user ID and password. First-time users will need to follow account setup instructions provided by HR.
Step 3: Two-Factor Authentication
If you’re logging in remotely, you may need to complete additional security verification via a registered device or email.
Step 4: Navigation
Once logged in, you’ll see the dashboard with access to schedules, announcements, HR tools, and training resources.
4. Mobile Access – Intranet on the Go
United Airlines offers mobile-friendly access to the intranet so employees can stay updated even while traveling. The Flying Together app is available for authorized users and allows quick access to schedules, flight loads, and corporate news. For security reasons, ensure you only download the app from official United Airlines sources.
5. Benefits of Using the United Airlines Intranet
The intranet is designed to improve efficiency and communication within the company. Key benefits include:
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Instant Access to Information – No more waiting for emails or phone calls; everything is available in one secure platform.
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Travel Convenience – Booking employee and buddy pass flights is easier through the intranet.
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Operational Efficiency – Real-time updates ensure staff are aware of changes in flight operations.
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Employee Engagement – Forums, updates, and team announcements foster a sense of community.
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Self-Service HR – Manage payroll, benefits, and leave without having to contact HR directly.
6. Common Login Issues and Solutions
Like any secure online system, the United Airlines Intranet may present occasional login challenges. Here are some common problems and fixes:
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Forgotten Password – Use the “Forgot Password” link on the login page or contact the IT Help Desk.
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Account Locked – After multiple failed attempts, your account may be locked. Contact the help desk to unlock it.
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Browser Compatibility – Ensure you’re using an updated browser such as Google Chrome or Microsoft Edge.
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Two-Factor Authentication Issues – Verify your registered contact details are correct for receiving security codes.
7. Security and Privacy on the Intranet
Since the intranet contains sensitive company information, United Airlines enforces strict security measures:
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Two-step authentication for remote logins
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Automatic logout after periods of inactivity
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Encrypted data transfer
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Regular password updates
Employees are also expected to follow cybersecurity best practices, including not sharing login credentials and avoiding access from unsecured public networks.
8. United Airlines Intranet for Retirees
Retired employees with eligible benefits can continue to access parts of the intranet. This allows them to manage travel privileges, keep in touch with former colleagues, and stay informed about company updates.
9. Tips for Maximizing the Intranet Experience
To get the most out of the United Airlines Intranet, employees should:
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Log in regularly to stay informed
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Complete required training promptly
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Check for travel availability before booking
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Keep personal details updated for smooth HR transactions
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Use official communication channels for work-related matters
10. Conclusion – Staying Connected with United Airlines
The United Airlines Intranet is more than just a workplace tool – it’s a gateway to information, communication, and benefits that keep the airline’s global team connected. Whether you’re a pilot checking your next flight schedule, a ground agent booking a buddy pass, or a retiree exploring travel perks, the intranet ensures that every team member remains informed and engaged.
At FaresMatch, we understand that efficient communication tools like the United Airlines Intranet play a vital role in the smooth operation of an airline. By keeping employees connected, informed, and supported, United Airlines continues to strengthen its team and deliver outstanding service to passengers worldwide.