Sun Country Name Change Policy Guide: Process, Rules, and Fees Explained

2 weeks ago

Planning a trip and realizing your name is misspelled on your ticket can be frustrating. If you’re flying with Sun Country Airlines and searching for how to fix such issues, this guide is tailored for you. Understanding the Sun Country name change policy is essential to ensure your boarding goes smoothly and you don’t face unexpected travel hiccups. In this comprehensive blog, we’ll explain everything you need to know—from the airline’s official rules and procedures to how much you may have to pay to get the name changed on your ticket.

Whether you’re a frequent flyer or booking your first Sun Country flight, this article will help you correct your name without stress. So let’s get started and understand how the Sun Country name change process works.

What is the Sun Country Name Change Policy?

Sun Country Airlines allows passengers to make corrections to their names on a ticket, but with specific rules and limitations. The Sun Country name change policy is designed to accommodate minor mistakes such as misspelled first names, last names, or middle names. However, full name changes (i.e., transferring the ticket to another person) are generally not allowed, as tickets are non-transferable.

Types of Name Changes Allowed by Sun Country

Sun Country differentiates between minor corrections and complete changes. Here’s what’s generally allowed:

1. Minor Spelling Corrections

One or two letters incorrect in the first name or last name.
Typos caused during booking (e.g., “Jhon” instead of “John”).
Fixing the order of first and last name.

2. Legal Name Changes

Due to marriage, divorce, or legal proceedings.
Requires submission of legal documents like marriage certificate, court order, or ID.

3. Middle Name Additions or Corrections

Adding or correcting a middle name to match the ID.

Remember, these changes must align exactly with the name on your government-issued ID. Sun Country follows TSA requirements, and mismatches may cause boarding issues.

When Should You Request a Name Change?

To ensure smooth travel, it’s best to request a Sun Country name change immediately after discovering the error. The earlier you notify the airline, the higher the chances your request will be accommodated without added fees or complications.

Sun Country recommends requesting changes at least 24–48 hours before departure. Any changes closer to the flight time might be rejected or incur higher fees.

How to Request a Name Change on Sun Country Airlines?

Sun Country offers several methods to process a name correction:

1. Via Customer Service

Call Sun Country’s reservations team.
Provide your booking confirmation number, full name, and the correction needed.
You may be asked to email supporting documents.

2. Online (if eligible)

Visit the official Sun Country Airlines website.
Log in to “Manage My Booking”.
Check if name correction is available for your ticket.
If not, you’ll be redirected to contact customer support.

3. Email Support (for legal name changes)

Send an email to Sun Country’s customer support with:
- Booking reference
- Corrected name
- Scanned copy of ID or legal document

Fees for Name Change on Sun Country

One of the top questions travelers ask is: How much does a Sun Country name change cost? The answer depends on the nature of the change and how soon you request it.

Fee Structure Overview:

Minor corrections (1–2 letters): Usually free or a small administrative fee ($25–$50).
Legal name change (with documents): Typically $50–$100, depending on the fare type.
Close to departure (less than 24 hours): Higher fees may apply, or changes may be disallowed.

Note: All fees are approximate and subject to change. Always confirm the exact fee from Sun Country before proceeding.

Sun Country Name Change Restrictions

Sun Country does not allow name changes under all circumstances. Here’s what’s not allowed:

Changing the passenger to an entirely different person.
Transferring tickets to another name.
Making last-minute changes at the airport (except in rare, valid situations).

Tickets are non-transferable, and any attempt to change ownership may result in cancellation without a refund.

Required Documents for Name Correction

To process a Sun Country name change, especially for legal reasons, you may need to submit:

A copy of your valid government-issued ID (passport, driver’s license, etc.)
Legal document proving the name change (e.g., marriage certificate, court order)
Booking confirmation or e-ticket receipt

Having these ready will speed up the process.

Tips to Avoid Name Issues in the Future

To avoid needing a name change in the first place, here are a few best practices:

Double-check spelling before booking.
Match your name exactly with your ID.
Avoid using nicknames or initials.
Include your middle name if it appears on your ID.
Review the booking confirmation immediately after purchase.

Being cautious at the start can save you money and time later.

Can You Change a Name at the Airport?

While it’s possible to approach a Sun Country counter for help, name changes at the airport are discouraged. Most changes require documentation and processing time, which cannot be handled efficiently at the check-in desk. Additionally, last-minute changes are more likely to be denied or subject to higher fees.

For your own convenience, always handle any Sun Country name change requests at least 24 hours before your flight.

Sun Country Travel Credits and Name Changes

If you’ve booked using travel credit or a voucher and need a name change, be aware that Sun Country may restrict changes to such tickets. In some cases, if the credit is non-transferable, you might not be able to change the name at all. Contact Sun Country support to clarify this before assuming changes are allowed.

Name Change for Group Bookings

If you’re part of a group booking, your name change request may have different rules:

Group tickets may have a designated group travel coordinator.
Corrections must usually go through the travel agency or group leader.
Some name corrections in group bookings may be allowed free of cost within a deadline.

Always confirm with your group travel organizer or the airline.

FAQs – Sun Country Name Change

Q1: Can I transfer my Sun Country ticket to someone else?
A: No. Tickets are non-transferable. You cannot change the name entirely to someone else.

Q2: Is there a deadline for name corrections?
A: Yes. Ideally, request changes at least 24–48 hours before departure.

Q3: Do I need legal proof for spelling corrections?
A: Not usually for minor typos. But for legal name changes, you’ll need valid documentation.

Q4: What if my name is missing a middle name?
A: You can request to add it, but it’s not always mandatory unless required by TSA.

Q5: Can I do the name change online?
A: Some minor corrections may be allowed via the “Manage Booking” section on Sun Country’s website.

Final Thoughts

Correcting your name on an airline ticket can seem complicated, but Sun Country Airlines does offer a structured process to handle most issues. Whether it’s a simple typo or a legal name change due to marriage or other reasons, the airline’s policies provide room for resolution.

By acting early, gathering the necessary documents, and understanding what changes are allowed, you can ensure your flight experience remains smooth and hassle-free. Always remember, the Sun Country name change policy is designed to help travelers—but knowing the rules in advance gives you a huge advantage.

So, if you’ve spotted a name mistake on your ticket, don’t panic. Follow the guidelines in this blog, and you’ll be back on track in no time.