It was merely a sunny afternoon in Dubai and I had thrown a load full of washing in my washing machine. Nothing queer — I thought. Then about half-way through the washing time, the washing machine suddenly stopped. No clicking and turning and draining. Nothing to it but a beeping error and stagnant water occupying the drum. Red alert on.
This was the first time I was facing an issue like this and since a washing machine of any household in Dubai is so important, more so with the dust, sweat, the busy lifestyle, I could not have this problem left unresolved long enough.
The initial manifestations of distress are of two kinds:
The wash stopped in the rinse cycle: it was a shock. Initially, I thought it was some kind of power plunge (it is generally common during peak summer hours in Dubai). I tried:
- Checking the machine on and off
- Disconnection and reconnection
- Water supply check-up
However, nothing came to work.
Then was shown the feared error code: E20 on the display panel. I quickly Googled and it meant a drainage problem. It is at this point that I knew: this is not a minor hitch, this requires professional hands.
The most typical Washing Machine Problems in Dubai:
Having talked to one of the technicians and read a little, I found out that these problems are rather frequent in Dubai, particularly because of:
- Difficult water deposits comprising of internal parts
- Drain pipes will be clogged by sand and lint
- Excessive in big families or flats where people live together
- High power consumption electrical surge
How to Locate the Proper Technician in Dubai:
It is difficult to come across a reliable technician in Dubai. There are dozens of them online and only a small part of them can offer same-day service using original parts and not offering ridiculous prices.
These are some of the things I looked at prior to reservation:
- Google Ratings and Reviews
- Visiting them however if they will provide non-restaurant home service
- Acquaintance with my machine brand (Samsung)
- 24/7 availability
- Open prices (No hidden trap of inspection fee!)
I have ultimately contacted UAE Technician, a washing machine repair service in Dubai that I have discovered with numerous positive opinions and a 24-hour assistance policy.
The Technician comes:
There was a pleasant surprise as the technician came in a time span of 2 hours. He was in uniform, tools were placed and he was checking:
- The drain pump
- The filter
- Drain hose connection The drain hose connection is made up of:
It only took him 10 minutes of investigation to find a guilty party: clogged drain filter, stuff up with lint, coins with a broken button, and even some detergent remains.
What Fixed It
Step 1: Filter cleaning Step 1: Drain Filter Cleaning
He unscrewed the filter and took off the bottom filter flap. It was filthy and I mean filthy. He flushed it and performed a diagnosis test.
Step 2: Test of Drain Pump
to be on the safe side he inspected that the drain pump was doing its thing. There was no major problem with the pump.
Step 3: Machine Reset
On completion of cleaning and verification, he re-set the machine through a basic combination on the control panel. He also demonstrated the way that I could do it myself next time.
Machine Once Again Humming:
To be confident in its operation, he placed the drum empty and ran a complete rinse cycle. It worked just like when it was fresh from the factory — draining, spinning, rinsing flawlessly. I was grateful—and just a tad embarrassed—that a clogged filter provoked so much alarm.
Cost of Repair in Dubai:
Overall bill: AED 120 (One visit, cleaning, and testing, no replacement parts required)
Honestly, I half anticipated the situation to be far more complicated. In Dubai, many technicians charge at least AED 200 even for a simple inspection.
What I Learned — so you don’t panic like I did:
- Service the filter at least once a month, and more often if you regularly wash dusty clothing or routinely use fabric softener.
- Avoid overloading the machine — an extra load places added stress on the pump.
- Familiarize yourself with the error codes — every appliance brand provides a reference guide.
- Be sure to store the number of a dependable technician in your contacts.
Every six months, have minor servicing performed to ward off major problems.
In Dubai, same-day repair services are a genuine blessing:
In a city like Dubai, where everything races forward — if your laundry gets stalled for just two days, it can disrupt your whole week. So, as far as I’m concerned, same-day or next-day services are not a luxury; they are an outright necessity.
Furthermore, warm, humid conditions can cause damp garments to smell within minutes, especially if they’re left for a prolonged time in the drum.
In summary:
That little fix delivered two major lessons:
- Despite using automatic appliances, make sure to carry out routine maintenance.
- And next, note down the contact of a verifiable, trustworthy repair service that you can call on in a pinch.
Conclusion:
In Dubai, if your washing machine stops part way through the cycle, try not to panic as I did. It could merely be a minor problem, such as a clogged filter or bent hose. If it’s an even more serious issue, trained technicians like UAE Technician can swiftly correct it without any drama, delay, or unnecessary expenses. For More Info, Call Now : +971 4549 0505.
